Incidents | Timely Incidents reported on status page for Timely https://status.timelyapp.com/ https://d1lppblt9t2x15.cloudfront.net/logos/f4914b178e9006e26674972e12c8048e.png Incidents | Timely https://status.timelyapp.com/ en app.timelyapp.com recovered https://status.timelyapp.com/ Tue, 18 Nov 2025 11:55:43 +0000 https://status.timelyapp.com/#7d8e8ecdab60f471aa6b09b4dadb7722effd61aa9d4f11b7a8e44e5e9291f4e2 app.timelyapp.com recovered app.timelyapp.com went down https://status.timelyapp.com/ Tue, 18 Nov 2025 11:36:22 +0000 https://status.timelyapp.com/#7d8e8ecdab60f471aa6b09b4dadb7722effd61aa9d4f11b7a8e44e5e9291f4e2 app.timelyapp.com went down app.timelyapp.com recovered https://status.timelyapp.com/ Mon, 06 Oct 2025 13:50:33 +0000 https://status.timelyapp.com/#4f7c5018a180415521085976a9d005c51180883249d859b468cdf7f30a7c431d app.timelyapp.com recovered auth.memory.ai recovered https://status.timelyapp.com/ Mon, 06 Oct 2025 13:48:53 +0000 https://status.timelyapp.com/#0760efe03fe1cfb28c9b800e2a4db458f2aa7046161025a9301dac3d90b67b27 auth.memory.ai recovered auth.memory.ai went down https://status.timelyapp.com/ Mon, 06 Oct 2025 13:47:54 +0000 https://status.timelyapp.com/#0760efe03fe1cfb28c9b800e2a4db458f2aa7046161025a9301dac3d90b67b27 auth.memory.ai went down app.timelyapp.com went down https://status.timelyapp.com/ Mon, 06 Oct 2025 13:44:35 +0000 https://status.timelyapp.com/#4f7c5018a180415521085976a9d005c51180883249d859b468cdf7f30a7c431d app.timelyapp.com went down app.timelyapp.com recovered https://status.timelyapp.com/ Mon, 06 Oct 2025 13:42:18 +0000 https://status.timelyapp.com/#d98cbc6e843cee83634a831f28d0f270752824fc34304436436a5bca2be59278 app.timelyapp.com recovered app.timelyapp.com went down https://status.timelyapp.com/ Mon, 06 Oct 2025 13:28:50 +0000 https://status.timelyapp.com/#d98cbc6e843cee83634a831f28d0f270752824fc34304436436a5bca2be59278 app.timelyapp.com went down Our team is currently investigating reports of an issue with Timely https://status.timelyapp.com/incident/336579 Tue, 05 Mar 2024 14:32:00 -0000 https://status.timelyapp.com/incident/336579#773f4d6a78c798bc516d307ada11b628dd0e6badb17b20b4700abc02ad200944 Our team has released a fix for the previous issue and have restored normal service. We appreciate all your patience as we’ve worked to get to the bottom of this! If you would experience any further issues or have additional questions please feel free to reach out to our Support Team at support@timelyapp.com. Our team is currently investigating reports of an issue with Timely https://status.timelyapp.com/incident/336579 Tue, 05 Mar 2024 14:32:00 -0000 https://status.timelyapp.com/incident/336579#773f4d6a78c798bc516d307ada11b628dd0e6badb17b20b4700abc02ad200944 Our team has released a fix for the previous issue and have restored normal service. We appreciate all your patience as we’ve worked to get to the bottom of this! If you would experience any further issues or have additional questions please feel free to reach out to our Support Team at support@timelyapp.com. We’ve identified an issue currently preventing some users from accessing Timely and are working towards a resolution. https://status.timelyapp.com/incident/280438 Thu, 02 Nov 2023 09:35:00 -0000 https://status.timelyapp.com/incident/280438#fecf5886be0de6c101de4df930fa87b9bc9d81abd611fedc00e2f3d4668a8d32 AI suggestions have been enabled again on 1st of November around 7:30 AM (GMT). We’ve identified an issue currently preventing some users from accessing Timely and are working towards a resolution. https://status.timelyapp.com/incident/280438 Thu, 02 Nov 2023 09:35:00 -0000 https://status.timelyapp.com/incident/280438#fecf5886be0de6c101de4df930fa87b9bc9d81abd611fedc00e2f3d4668a8d32 AI suggestions have been enabled again on 1st of November around 7:30 AM (GMT). We’ve identified an issue currently preventing some users from accessing Timely and are working towards a resolution. https://status.timelyapp.com/incident/280438 Tue, 31 Oct 2023 15:54:00 -0000 https://status.timelyapp.com/incident/280438#2ece8a6143cfa3bd20a83fb710def747822a392dce84f2564472dafba8ba4b87 All services are back online, with less than 30mins downtime recorded across web, API, and authentication services. We will continue monitoring to ensure the mitigations are stable. AI suggestions are temporarily disabled and they are expected to be enabled again on the 1st of November in the morning (GMT). We’ve identified an issue currently preventing some users from accessing Timely and are working towards a resolution. https://status.timelyapp.com/incident/280438 Tue, 31 Oct 2023 15:54:00 -0000 https://status.timelyapp.com/incident/280438#2ece8a6143cfa3bd20a83fb710def747822a392dce84f2564472dafba8ba4b87 All services are back online, with less than 30mins downtime recorded across web, API, and authentication services. We will continue monitoring to ensure the mitigations are stable. AI suggestions are temporarily disabled and they are expected to be enabled again on the 1st of November in the morning (GMT). We’ve identified an issue currently preventing some users from accessing Timely and are working towards a resolution. https://status.timelyapp.com/incident/280438 Tue, 31 Oct 2023 15:37:00 -0000 https://status.timelyapp.com/incident/280438#110aa61d61fad0c837dde956a6615e00b6f2eca2586390a1392ce41300b47258 Our team has identified an issue preventing a number of Timely users from accessing their user accounts. We’re working towards resolving this concern and hope to have normal service restored soon. We’ll continue to post further updates here as they become available. We’ve identified an issue currently preventing some users from accessing Timely and are working towards a resolution. https://status.timelyapp.com/incident/280438 Tue, 31 Oct 2023 15:37:00 -0000 https://status.timelyapp.com/incident/280438#110aa61d61fad0c837dde956a6615e00b6f2eca2586390a1392ce41300b47258 Our team has identified an issue preventing a number of Timely users from accessing their user accounts. We’re working towards resolving this concern and hope to have normal service restored soon. We’ll continue to post further updates here as they become available. Our team is working to resolve an issue preventing some users from accessing the People tab within Timely. https://status.timelyapp.com/incident/261873 Wed, 20 Sep 2023 16:00:00 -0000 https://status.timelyapp.com/incident/261873#296da2f6150c7f28995f6259017e8ef62baa7827ed6a9771a5172054f1a8b034 Our team has released a fix for the issue preventing some users from accessing the People Dashboard and "all users" section within Timely and have restored normal service. We appreciate all your patience as we’ve worked to get to the bottom of this concern! If you would experience any further issues or have additional questions please feel free to reach out to our Support Team at support@timelyapp.com. Our team is working to resolve an issue preventing some users from accessing the People tab within Timely. https://status.timelyapp.com/incident/261873 Wed, 20 Sep 2023 14:46:00 -0000 https://status.timelyapp.com/incident/261873#b9d5068e370f57b833b8e02cb026b3f094d4e2daed5fdb44250fbd1dead9ee82 We’ve identified an issue affecting some Timely users’ ability to access the People Dashboard and "All Users" section. Our team is swiftly working towards a resolution and will post further updates here as they become available. We thank you for your patience and apologize for the hassle!